This year the 5th anniversary of the Service Design Days will be online from Thursday, September 10 to Saturday, September 12. Well, not fully online. They’ll have a few locations where you can still physically meet other participants to chat, have a drink, network, and find out what you have in common. SDD2020 will definitely be different compared to previous editions!
At the core of the conference remain the masterclasses. With the shift to online and spreading the conference program over 3 days, you will be able to join more masterclasses as parallel sessions are avoided as much as possible. They will take into account that they have participants from all over the world that live in different time zones.
As an add-on to the program they offer a special workshop on lean service design that - thanks to going online - will be scheduled over two days. This way you will get the most out of it and is it best combined with other conference activities.
Join SDD2020 online and access more than 40 hours of live content! Missed a talk? Don't worry. All case studies and keynotes are recorded for replay access.
Last but not least, there will be small-scale meetups in London, Barcelona and Amsterdam where you can still physically meet other participants to chat, have a drink and find out what you have in common.